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  • Apr 09 2026

    by W Awan
    10 minutes, 8 seconds
    42 0 0 0 0/5

    Remember the customer service chatbots of 2018? The ones that seemed physically allergic to understanding a follow-up question? The ones that responded to "I want to cancel my subscription" with "Great! Did you mean: order a pizza?" Yeah. Those are dead — and 2026's AI chatbots for customer service ...